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Why does my FTP fail to connect?
- Last revised:
- Friday, 26 June 2009
Answer
If your FTP progam is not connecting properly, here are some possible reasons:
- Your firewall could be blocking it.
- Make sure you have the IP address in your welcome email for host name (only the numbers don't add ftp, www or anything else).
- Make sure your username and password are the same as your control panel username and password.
- Some FTP programs require a path in order to connect. Your path would be /home/YOURUSERNAME/public_html
