G-FORCES SUPPORT!

Fully managed proactive support (GWS-Forces) designed to enhance your web hosting experience

GWS-Host knows that our customers take their web hosting seriously, and as such, expect quick, knowledgeable service from a team member from the support forces that is familiar with their hosting needs and has immediate access to the physical location where their data is hosted. It is our personal mission to be available 24 hours a day, 7 days a week, 365 days a year to save the day quickly and thoroughly for our customers.

 

G-FORCES

Note: scripting support is provided through our colleagues of the GWS-division GWS-Desk

So you can relax, manage your clients and we take care of the server and software:

Fully Managed Hardware
Acces to Level III technicians 24x7x365
System Level Health Monitoring and Graphing
Package installations via package manager (yum,rpm)
Security Optimization with the full Configserver Suite
System Level Monitoring Alerts & Notifications
System tweaks for Performace Tuning, Optimization and Security
Installation and Full Support of Core Software Package (System/Server and Security)
Core Operating System Updates & patches of all installed software
Full Web Server Support including Apache (Linux)
Rapid response time quarantee
100% Network uptime guarantee!
Proactive Response & Restoration of Monitoring Events
Proactive Virus and Spam Protection
Free External Migrations
Full Control Panel Support
Control Panel Updates and Patches
Daily backups
Resource usage monitoring and improvement tweaks

GWS-Host offers 2 forms of G-Forces Managed Virtual Server (GMVS) solutions:

Virtual Managed Server (which is designed as an intermediate station between our reseller plans and a fully Dedicated Managed Server